Privacy policy

Guillén Broker is committed to protecting and respecting the privacy of the users who access this website. This policy transparently explains how personal data is collected, used, stored and safeguarded in accordance with the applicable regulations in Spain and the European Union.


1. Data Controller

The data processing carried out on this website is the responsibility of Guillén Broker. Official contact details:

Phone: +34 697 133 520
E-mail: administracion@guillenbroker.com
Address: Avenida de la Constitución, 27 1ºC, 41004 Seville, Spain

This e-mail address is also the official channel to submit any request or exercise any right related to personal data.


2. Personal Data That May Be Collected

While using this website, the following personal data may be collected — always provided directly by the user or gathered automatically during browsing:

Data provided by the user:
• Full name
• E-mail address
• Phone number (if included in forms)
• Messages or requests sent via contact forms or direct communication

Data collected automatically:
• IP address
• Device and browser type
• Operating system
• Visited pages and interaction time
• Technical data necessary to ensure site security and proper functionality


3. Purpose of Data Processing

Collected data is used only for the following legitimate purposes:
• Responding to user information or contact requests
• Enabling commercial or logistical communication related to the offered services
• Improving website performance and browsing experience
• Preventing digital abuse, attacks or fraudulent use
• Meeting legal obligations when required

No data will be used for any purpose other than those stated here unless explicit user consent is given.


4. Legal Basis for Data Processing

Guillén Broker processes personal data based on the following GDPR legal grounds:
• User consent, freely, specifically and unequivocally granted
• Execution of information requests or pre-contractual actions
• Legitimate interest for improvements and security measures
• Legal obligation, when applicable


5. Data Retention and Storage

Personal data will be retained only as long as necessary to meet the purposes for which it was collected. Security measures are applied to protect data from:
• Unauthorized access
• Loss, alteration or improper disclosure
• Cyber-attacks or data leaks

No data is stored beyond what is reasonable unless the law requires a minimum retention period, which will be strictly applied.


6. Data Sharing With Third Parties

Guillén Broker does not sell or transfer personal data to third parties, except in the following situations:
• When required by law
• When a technical or analytics provider (such as Google Analytics or Google Ads) collects data to measure website performance, always under user consent
• When the user has explicitly authorized a specific action


7. User Rights

Users may exercise the following rights regarding their personal data:
• Access
• Rectification
• Erasure (right to be forgotten)
• Objection
• Restriction of processing
• Data portability
• Withdrawal of consent at any time

To exercise any right, users may contact:

📩 administracion@guillenbroker.com

A response will be provided within a reasonable period and identity verification may be requested when necessary for data protection.


8. Website Security and Best Practices

The data controller uses standard security systems, encryption, anti-intrusion measures and ongoing technical monitoring to ensure a safe environment. However:
• Absolute protection against third-party external attacks cannot be guaranteed
• Guillén Broker is not responsible for security breaches caused by external agents beyond its direct control
• Guillén Broker commits to act immediately to contain and mitigate any detected incident


9. Contact for Inquiries or Complaints

Any inquiry related to privacy or personal data processing may be submitted via the channels mentioned above, especially via the official e-mail address.


10. Policy Updates

Guillen Broker may modify or update this Privacy Policy to comply with legal, technical or commercial changes without prior notice. Updates will apply from the moment they are published on this website.